job description
Join Clarks, a globally recognized footwear brand, as a Store Manager in our vibrant Bali location. This is your chance to lead a high-performing retail team in one of the most dynamic markets in Indonesia. As the face of our brand, you'll drive sales, deliver exceptional customer experiences, and cultivate a culture of excellence in our AEON Mall store.
Bali’s thriving retail landscape offers a unique opportunity to connect with diverse customers while leveraging your leadership skills to maximize store performance. With Clarks’ commitment to comfort, style, and innovation, you’ll play a pivotal role in shaping the future of our brand in this key market.
If you’re a passionate retail professional with a proven track record in team management and sales growth, we’d love to hear from you. This role offers competitive compensation, career development, and the chance to work with a brand that values both tradition and modernity.
Responsibility
- Lead and motivate a team of retail associates to achieve sales targets and KPIs.
- Ensure exceptional customer service standards are maintained at all times.
- Oversee daily store operations, including inventory management, merchandising, and cash handling.
- Develop and implement strategies to drive foot traffic and increase conversion rates.
- Conduct regular staff training and performance reviews to foster professional growth.
- Monitor market trends and competitor activity to identify opportunities for improvement.
- Maintain store visual standards in alignment with Clarks’ brand guidelines.
- Handle customer escalations and resolve issues promptly and professionally.
Qualifications
- Minimum 3 years of experience in retail management, preferably in footwear or fashion.
- Proven ability to lead teams and achieve sales targets in a fast-paced environment.
- Strong communication and interpersonal skills, with fluency in English and Bahasa Indonesia.
- Excellent organizational and problem-solving abilities.
- Proficiency in retail management software and POS systems.
- Passion for customer service and a keen eye for detail.
- Ability to work flexible hours, including weekends and holidays.
- Bachelor’s degree in Business, Retail Management, or a related field is a plus.