job description
Join Clarks, a globally recognized leader in footwear, as a Store Manager in beautiful Bali! We are seeking a dynamic and customer-focused professional to lead our retail team, drive sales, and deliver an exceptional shopping experience. This is a fantastic opportunity to grow your career in retail management while working in one of the world's most vibrant destinations.
As the face of our brand, you will oversee daily operations, mentor staff, and ensure our store reflects Clarks' commitment to quality and style. If you have a passion for retail, leadership, and fashion, we want you on our team!
Responsibility
- Lead and motivate a team of retail associates to achieve sales targets and deliver outstanding customer service.
- Oversee daily store operations, including inventory management, visual merchandising, and cash handling.
- Ensure compliance with company policies, procedures, and brand standards.
- Develop and implement strategies to drive foot traffic, increase sales, and enhance customer loyalty.
- Conduct regular staff training and performance reviews to foster a high-performing team.
- Monitor and analyze sales reports to identify trends and opportunities for improvement.
- Maintain a clean, organized, and visually appealing store environment.
- Handle customer inquiries, complaints, and escalations with professionalism and empathy.
Qualifications
- Proven experience in retail management, preferably in footwear or fashion.
- Strong leadership and team-building skills with a track record of driving sales.
- Excellent communication and interpersonal abilities.
- Ability to work flexible hours, including weekends and holidays.
- Proficiency in POS systems and basic computer applications.
- Knowledge of inventory management and visual merchandising best practices.
- Passion for customer service and a keen eye for detail.
- Fluency in English; knowledge of Bahasa Indonesia is a plus.