job description
Join Perpet Pilipinas Corp as a Store Manager for 7-Eleven in the vibrant and fast-growing retail landscape of Bali, Indonesia. This is a unique opportunity to lead a high-performing team, drive operational excellence, and deliver exceptional customer experiences in one of the world’s most recognized convenience store brands.
As the Store Manager, you will oversee daily operations, ensure compliance with company standards, and implement strategies to maximize sales and profitability. Your leadership will be instrumental in fostering a positive work environment, training and developing staff, and maintaining a clean, organized, and customer-friendly store. With Bali’s booming tourism and local market, this role offers a dynamic and rewarding career path in retail management.
If you are a results-driven professional with a passion for retail and team leadership, we invite you to apply and take the next step in your career with us.
Responsibility
- Lead and supervise daily store operations, ensuring smooth workflow and adherence to 7-Eleven standards.
- Manage, train, and motivate a team of staff to deliver outstanding customer service and operational efficiency.
- Develop and implement sales strategies to drive revenue growth and meet or exceed performance targets.
- Monitor inventory levels, place orders, and ensure product availability while minimizing waste and shrinkage.
- Maintain a clean, organized, and visually appealing store environment in compliance with brand guidelines.
- Handle customer inquiries, complaints, and feedback professionally to enhance satisfaction and loyalty.
- Prepare and analyze sales reports, financial statements, and KPIs to identify opportunities for improvement.
- Ensure compliance with health, safety, and security regulations, as well as company policies and procedures.
Qualifications
- Minimum of 3 years of experience in retail management, preferably in a convenience store or similar fast-paced environment.
- Proven leadership and team management skills with the ability to inspire and develop staff.
- Strong understanding of retail operations, including inventory management, sales, and customer service.
- Excellent communication, problem-solving, and decision-making abilities.
- Proficiency in POS systems, Microsoft Office, and basic financial analysis.
- Highly organized, detail-oriented, and able to multitask in a demanding environment.
- Flexibility to work varying shifts, including evenings, weekends, and holidays.
- Fluency in English; knowledge of Indonesian (Bahasa) is a plus.