job description
Join Erajaya, a leading name in retail and consumer products, as a Store Head - Supervisor in beautiful Bali! We are seeking a dynamic and results-driven professional to lead our store operations, drive sales performance, and ensure exceptional customer experiences across our premium locations in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung.
In this pivotal role, you will oversee daily store operations, mentor a high-performing team, and implement strategic initiatives to achieve sales targets and operational excellence. If you are passionate about retail leadership, customer service, and driving business growth, this is your opportunity to make a significant impact in a thriving industry.
At Erajaya, we value innovation, teamwork, and a customer-centric approach. We offer a competitive salary, professional development opportunities, and the chance to work in some of Bali's most vibrant locations. Apply now and take the next step in your retail career!
Responsibility
- Lead and supervise store operations to ensure smooth daily functioning and adherence to company standards.
- Achieve and exceed sales targets by implementing effective sales strategies and promotional activities.
- Monitor inventory levels, conduct regular stock audits, and coordinate with the supply chain team to ensure product availability.
- Train, mentor, and develop store staff to enhance their performance, product knowledge, and customer service skills.
- Ensure a high level of customer satisfaction by resolving inquiries, handling complaints, and maintaining a welcoming store environment.
- Analyze sales reports and market trends to provide actionable insights and recommendations for store improvement.
- Maintain store visual merchandising standards to attract customers and optimize sales opportunities.
- Ensure compliance with company policies, health and safety regulations, and operational procedures.
Qualifications
- Bachelor's degree in Business Administration, Retail Management, or a related field.
- Minimum of 3 years of experience in a retail supervisory or managerial role, preferably in the consumer products sector.
- Proven track record of achieving sales targets and driving store performance.
- Strong leadership and team management skills with the ability to motivate and develop staff.
- Excellent communication, interpersonal, and problem-solving skills.
- Proficiency in using retail management software and Microsoft Office Suite.
- Knowledge of inventory management, visual merchandising, and customer service best practices.
- Flexibility to work in shifts, including weekends and holidays, as required.