job description
Join Oakberry, the world’s leading acai and smoothie franchise, and become part of a dynamic team dedicated to delivering exceptional customer experiences in Bali’s most vibrant locations. As a Store Crew Member, you’ll play a pivotal role in maintaining our brand’s reputation for quality, freshness, and outstanding service.
This is a fantastic opportunity for energetic, customer-focused individuals who thrive in a fast-paced environment. You’ll work in a modern, health-conscious café setting, preparing delicious acai bowls, smoothies, and other signature Oakberry products while engaging with a diverse clientele, including locals and international visitors.
At Oakberry, we value teamwork, passion for healthy living, and a commitment to excellence. If you’re looking for a rewarding role in Bali’s booming F&B industry with opportunities for growth, we’d love to hear from you!
Responsibility
- Prepare and serve Oakberry’s signature acai bowls, smoothies, and other menu items according to standardized recipes and quality standards.
- Provide exceptional customer service, greeting guests warmly, taking orders accurately, and ensuring a positive dining experience.
- Maintain a clean, organized, and hygienic workspace, including food prep areas, counters, and equipment.
- Assist with opening/closing duties, including cash register operations, inventory checks, and restocking supplies.
- Handle cash transactions and process payments (cash, credit/debit cards, mobile payments) with accuracy.
- Uphold Oakberry’s brand standards in presentation, portion control, and food safety (HACCP compliance).
- Collaborate with team members to ensure smooth store operations during peak hours.
- Promote seasonal specials, loyalty programs, and upsell additional menu items to enhance customer satisfaction.
Qualifications
- Minimum 1 year of experience in a customer-facing role (retail, F&B, or hospitality preferred).
- Fluent in English (additional languages, especially Indonesian or Balinese, are a plus).
- Strong interpersonal and communication skills with a customer-first mindset.
- Ability to work in a fast-paced environment and multitask efficiently under pressure.
- Basic math skills for cash handling and inventory tracking.
- Knowledge of food safety and hygiene practices (training provided).
- Flexible availability, including weekends, holidays, and evening shifts.
- Passion for health, wellness, and high-quality food products.