job description
Join EA Recruitment Pte Ltd as our Showroom Receptionist & Front Desk Officer in the vibrant heart of Bali! This is an exceptional opportunity to be the welcoming face of our premium showroom, delivering outstanding customer service while managing front-desk operations with professionalism and efficiency. If you thrive in a dynamic environment, enjoy interacting with diverse clients, and take pride in creating seamless experiences, this role is perfect for you.
As the first point of contact, you’ll play a pivotal role in shaping our clients' first impressions. Your responsibilities will include greeting visitors, managing inquiries, coordinating showroom appointments, and providing administrative support to ensure smooth daily operations. This position offers a 5-day work week, allowing you to enjoy Bali’s work-life balance while growing your career in a supportive and professional setting.
Bali’s booming hospitality and retail sectors make this an exciting time to join our team. Whether you’re based in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung, you’ll be part of a company that values excellence, teamwork, and personal growth. If you’re a detail-oriented professional with a passion for customer service, we’d love to hear from you!
Responsibility
- Serve as the first point of contact for visitors, clients, and vendors, providing a warm and professional welcome to our showroom.
- Manage front-desk operations, including handling phone calls, emails, and in-person inquiries with efficiency and courtesy.
- Coordinate showroom appointments, ensuring smooth scheduling and follow-ups for clients and internal teams.
- Assist with administrative tasks such as data entry, filing, and maintaining records to support daily operations.
- Collaborate with sales and marketing teams to ensure showroom presentations align with brand standards and client expectations.
- Monitor and maintain showroom cleanliness, organization, and presentation to create an inviting atmosphere for visitors.
- Handle basic cashier duties, including processing payments, issuing receipts, and managing petty cash as needed.
- Provide support during events, promotions, or special showroom activities to enhance client engagement.
Qualifications
- Minimum of 1-2 years of experience in a receptionist, front desk, or customer service role, preferably in a showroom, retail, or hospitality environment.
- Professional demeanor with excellent verbal and written communication skills in English; additional languages (Bahasa Indonesia, Mandarin, etc.) are a plus.
- Strong organizational skills with the ability to multitask and prioritize tasks in a fast-paced environment.
- Proficiency in Microsoft Office (Word, Excel, Outlook) and basic computer skills; experience with CRM or scheduling software is advantageous.
- Customer-focused mindset with a proactive approach to problem-solving and client satisfaction.
- Ability to work independently and as part of a team, with a positive attitude and willingness to learn.
- Flexibility to work occasional weekends or extended hours during peak periods or events.
- High school diploma or equivalent; additional certifications in administration or customer service are a bonus.