job description
Join AlwaysHired as a Shift Leader in our premium coffee chain, where passion for hospitality meets the art of coffee. Based in the vibrant regions of Bali, including Canggu, Ubud, and Denpasar, this role offers a dynamic environment to lead a team, deliver exceptional customer experiences, and grow within a thriving F&B brand.
As a Shift Leader, you will oversee daily operations, ensure service excellence, and maintain the high standards of our coffee house. This is a fantastic opportunity for individuals with leadership skills, a love for coffee culture, and a commitment to creating memorable moments for our guests.
We offer competitive compensation, career development, and the chance to work in some of Bali’s most sought-after locations. If you’re ready to take the next step in your hospitality career, apply today!
Responsibility
- Lead and supervise a team of baristas and staff during assigned shifts.
- Ensure smooth daily operations, including opening/closing procedures and inventory management.
- Maintain high standards of customer service and coffee quality.
- Handle cash transactions, POS systems, and daily sales reporting.
- Train and mentor new team members on company policies and coffee preparation.
- Resolve customer inquiries and concerns with professionalism and efficiency.
- Monitor stock levels and place orders for supplies as needed.
- Uphold health, safety, and hygiene standards in compliance with local regulations.
Qualifications
- Minimum 2 years of experience in a leadership role within the F&B or hospitality industry.
- Strong knowledge of coffee preparation, brewing methods, and customer service.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Basic computer skills for POS systems and inventory management.
- Flexibility to work shifts, including weekends and holidays.
- Passion for coffee culture and a commitment to teamwork.
- Fluency in English; additional languages are a plus.