job description
Join BreadTalk, a leading name in the hospitality and tourism industry, as a Service Crew in beautiful Bali! We are looking for enthusiastic and customer-focused individuals to deliver exceptional service and create memorable experiences for our guests. This is a fantastic opportunity to grow your career in a dynamic and rewarding environment.
As a Service Crew member, you will play a vital role in maintaining our high standards of service, ensuring customer satisfaction, and contributing to the overall success of our team. If you are passionate about hospitality and thrive in a fast-paced setting, we want to hear from you!
BreadTalk offers competitive compensation, comprehensive training, and opportunities for career advancement. Apply now and take the first step toward an exciting career with us!
Responsibility
- Provide excellent customer service to all guests, ensuring a positive and welcoming experience.
- Assist customers with inquiries, orders, and recommendations in a friendly and professional manner.
- Maintain cleanliness and organization in the service area, adhering to hygiene and safety standards.
- Handle cash transactions and operate the point-of-sale system accurately.
- Collaborate with team members to ensure smooth operations and efficient service delivery.
- Upsell products and promotions to enhance customer experience and drive sales.
- Follow company policies and procedures to maintain consistency and quality in service.
- Participate in training and development programs to improve skills and knowledge.
Qualifications
- High school diploma or equivalent; additional certification in hospitality is a plus.
- Previous experience in customer service or a similar role is preferred but not required.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Friendly, approachable, and customer-oriented attitude.
- Basic math skills for handling cash transactions.
- Willingness to work flexible hours, including weekends and holidays.
- Team player with a positive attitude and strong work ethic.