job description
Join Fruitas Holdings, a leading name in the food and beverage industry, and become part of our dynamic team as a Service Crew in Bali! We are expanding our presence across multiple prime locations, including Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung, and weâre looking for enthusiastic, customer-focused individuals to deliver exceptional service to our guests.
As a Service Crew member, youâll play a pivotal role in ensuring our customers enjoy a seamless and delightful experience at our outlets. Whether youâre serving refreshing beverages, assisting with orders, or maintaining a clean and welcoming environment, your contributions will directly impact our brandâs reputation and success. This is an excellent opportunity for those passionate about hospitality, teamwork, and personal growth in a fast-paced, rewarding environment.
At Fruitas Holdings, we value dedication, positivity, and a strong work ethic. In return, we offer competitive compensation, opportunities for career advancement, and a supportive work culture where you can thrive. If youâre ready to take the next step in your hospitality career and grow with a company that invests in its people, apply today and start your journey with us!
We welcome applicants from all backgrounds and are committed to creating an inclusive workplace where everyone can succeed. Donât miss this chance to be part of a team thatâs shaping the future of food and beverage in Bali!
Responsibility
- Greet and assist customers with a friendly and professional demeanor, ensuring a positive experience from start to finish.
- Take and process customer orders accurately, including handling cash, card payments, and digital transactions.
- Maintain cleanliness and organization of the service area, dining spaces, and workstations to uphold hygiene and safety standards.
- Prepare and serve food and beverages according to company standards, ensuring quality and presentation meet expectations.
- Handle customer inquiries, feedback, and complaints with patience and efficiency, escalating issues to management when necessary.
- Collaborate with team members to ensure smooth operations during peak hours and special events.
- Adhere to all company policies, procedures, and health regulations to ensure a safe and compliant work environment.
- Participate in training sessions and team meetings to stay updated on menu changes, promotions, and best practices.
Qualifications
- Minimum high school diploma or equivalent; hospitality or customer service experience is a plus.
- Strong communication skills in English; proficiency in Bahasa Indonesia or other languages is advantageous.
- Ability to work in a fast-paced environment while maintaining a positive and energetic attitude.
- Basic math skills for handling cash and processing transactions accurately.
- Flexibility to work in shifts, including weekends, holidays, and evenings, as required by the business.
- Team-oriented mindset with a willingness to support colleagues and contribute to a collaborative work environment.
- Physical stamina to stand for extended periods and perform tasks such as lifting, bending, and carrying supplies.
- Passion for customer service and a genuine desire to create memorable experiences for guests.