job description
Are you passionate about healthy treats and delivering smiles? iLike & Yogurt in a Can, a beloved franchise known for its delicious frozen yogurt and healthy desserts, is seeking enthusiastic and dedicated Service Crew members to join our vibrant team in beautiful Bali! This is an exciting opportunity for individuals who thrive in a fast-paced environment and love creating memorable experiences for customers.
As a Service Crew member, you will be the face of our brand, interacting directly with our customers to ensure they receive top-notch service and enjoy our delightful products. We're looking for friendly, reliable individuals who are eager to learn and contribute to a positive atmosphere. If you enjoy working with a dynamic team and want to grow your skills in the hospitality and food & beverage industry, this role is perfect for you. Join us in bringing healthy and delicious options to the community while enjoying the unique culture of Bali!
At iLike & Yogurt in a Can, we believe in fostering a supportive work environment where every team member feels valued. We offer comprehensive training, opportunities for advancement, and a chance to be part of a brand that promotes wellness and enjoyment. Embrace this chance to kickstart or advance your career in hospitality in one of the world's most desirable locations. Apply today and become a key ingredient in our success story!
Responsibility
- Warmly greet customers, assist with menu selections, and provide accurate information about our products.
- Prepare and serve a variety of frozen yogurts, healthy desserts, and beverages following company standards and recipes.
- Operate the Point-of-Sale (POS) system efficiently, handle cash and electronic payments, and ensure accurate transactions.
- Maintain impeccable cleanliness and hygiene standards for the counter area, dining space, equipment, and restrooms.
- Monitor inventory levels for ingredients and supplies, assisting with restocking to ensure smooth operations.
- Adhere strictly to all food safety regulations and health codes to ensure product quality and customer well-being.
- Handle customer inquiries, feedback, and minor complaints professionally and effectively, escalating issues when necessary.
- Collaborate with team members to ensure efficient service delivery and a positive working environment.
Qualifications
- High school diploma or equivalent qualification.
- Previous experience in a customer service or food service environment is a definite advantage.
- A friendly, outgoing, and positive attitude with excellent verbal communication skills.
- Ability to work efficiently in a fast-paced environment while maintaining a high level of customer satisfaction.
- Strong attention to detail, particularly regarding product presentation and cleanliness.
- Flexibility to work various shifts, including evenings, weekends, and public holidays.
- Legally eligible to work in Indonesia (specifically Bali) and possess a valid work permit if required.
- Ability to stand for extended periods and lift moderate weights as needed for operational tasks.