job description
Join Como Lifestyle as a Service Associate / Service Leader and become part of a dynamic team dedicated to delivering exceptional hospitality experiences in Bali's most vibrant locations. In this role, you will be the face of our brand, ensuring every guest enjoys a seamless and memorable dining experience. Whether you're guiding guests through our menu, coordinating service flow, or leading a team of service professionals, your passion for hospitality will shine.
This is an exciting opportunity for individuals who thrive in fast-paced environments and are committed to excellence. You'll work in some of Bali's most sought-after destinations, including Canggu, Ubud, and Nusa Dua, where luxury meets culture. If you have a knack for creating unforgettable moments and a desire to grow within the hospitality industry, we want to hear from you!
Responsibility
- Provide exceptional customer service, ensuring all guests feel welcomed and valued.
- Lead and coordinate the service team to maintain smooth operations during peak hours.
- Assist guests with menu selections, dietary preferences, and special requests.
- Oversee table setups, ensuring adherence to brand standards and cleanliness.
- Handle guest inquiries and resolve any concerns with professionalism and efficiency.
- Collaborate with kitchen staff to ensure timely and accurate order delivery.
- Train and mentor new service associates to uphold service excellence.
- Maintain a positive and energetic atmosphere in the dining area.
Qualifications
- Minimum of 2 years of experience in a similar role within the hospitality industry.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment while maintaining composure.
- Leadership skills with experience in team coordination or supervision.
- Fluency in English; additional languages are a plus.
- Knowledge of fine dining service standards and etiquette.
- Flexibility to work evenings, weekends, and holidays as required.
- Passion for delivering outstanding guest experiences.