job description
Join Select Goods OPC as a Service Associate in the vibrant hospitality scene of Bali! We are seeking enthusiastic and customer-focused professionals to deliver exceptional service in our premium golf, KTV, and recreational facilities across Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung. This is an exciting opportunity to be part of a dynamic team in one of the world’s most sought-after tourist destinations while growing your career in hospitality and customer service.
As a Service Associate, you will play a pivotal role in ensuring our guests have memorable experiences through outstanding service and meticulous attention to detail. You’ll work in a fast-paced environment where teamwork, professionalism, and a passion for hospitality are key. Whether you’re assisting guests in our golf facilities, ensuring smooth operations in our KTV lounges, or maintaining the cleanliness and ambiance of our common areas, your contributions will directly impact guest satisfaction and our reputation for excellence.
Bali offers a unique blend of culture, adventure, and work-life balance, making it an ideal location for hospitality professionals. At Select Goods OPC, we value diversity, creativity, and a positive attitude. If you thrive in a customer-facing role and are eager to develop your skills in a supportive and growth-oriented environment, we’d love to hear from you!
Responsibility
- Provide warm, friendly, and efficient customer service to guests in golf, KTV, and recreational facilities.
- Maintain cleanliness and organization in assigned areas, including golf courses, KTV lounges, and common spaces.
- Assist guests with inquiries, reservations, and special requests to ensure a seamless experience.
- Collaborate with team members to uphold high standards of service and operational efficiency.
- Handle guest feedback professionally and escalate issues to management when necessary.
- Monitor and restock supplies in assigned areas to ensure smooth operations.
- Adhere to company policies, safety protocols, and service standards at all times.
- Participate in team meetings and training sessions to enhance skills and knowledge.
Qualifications
- Minimum of 1 year of experience in customer service, hospitality, or a related field.
- Strong communication skills in English; additional languages (Bahasa Indonesia, Mandarin, etc.) are a plus.
- Ability to work in a fast-paced environment with a positive and proactive attitude.
- Basic knowledge of hospitality operations, including guest service and facility maintenance.
- Flexibility to work in shifts, including weekends and holidays, as required by the role.
- Physical stamina to stand for extended periods and perform light cleaning duties.
- Team player with a customer-first mindset and a passion for delivering exceptional service.
- Prior experience in golf, KTV, or recreational facilities is advantageous but not required.