job description
Join Chikuyotei Singapore as a Service Ambassador and become the face of exceptional hospitality in Bali’s most vibrant locations. This role offers a unique opportunity to work in a dynamic, team-oriented environment where your passion for service excellence will shine. Based in prime areas like Canggu, Ubud, and Denpasar, you’ll engage with diverse guests, ensuring their experience is memorable and seamless.
At Chikuyotei, we value teamwork, professionalism, and a positive attitude. As a Service Ambassador, you’ll play a pivotal role in maintaining our reputation for outstanding customer service. Whether you’re greeting guests, coordinating services, or resolving inquiries, your contributions will directly impact guest satisfaction and loyalty.
This position is ideal for individuals who thrive in fast-paced settings and enjoy creating meaningful connections. With competitive compensation, a supportive work culture, and opportunities for growth, this role is perfect for those looking to advance their career in hospitality.
Responsibility
- Welcome and assist guests with warmth and professionalism, ensuring a positive first impression.
- Provide accurate information about services, amenities, and local attractions.
- Coordinate with internal teams to deliver seamless guest experiences.
- Handle guest inquiries, feedback, and concerns with efficiency and empathy.
- Maintain a clean, organized, and inviting environment in all guest-facing areas.
- Assist in event setup and execution, ensuring high standards of service.
- Uphold company policies and procedures while promoting a culture of excellence.
- Collaborate with colleagues to foster a teamwork-driven workplace.
Qualifications
- Proven experience in hospitality, customer service, or a related field.
- Excellent communication and interpersonal skills in English.
- Strong problem-solving abilities and a guest-first mindset.
- Ability to work flexible hours, including weekends and holidays.
- Professional appearance and a friendly, approachable demeanor.
- Basic knowledge of local attractions and cultural nuances in Bali.
- Ability to multitask and remain composed under pressure.
- Passion for delivering exceptional service and exceeding expectations.