job description
Join Autokid Truck Solutions as a Service Administrator and play a pivotal role in ensuring smooth operations within our service department. Based in the vibrant region of Badung, Bali, this position offers a unique opportunity to contribute to a dynamic team while enjoying the islandâs professional and cultural benefits.
As a Service Administrator, you will be the backbone of our service operations, managing day-to-day administrative tasks with precision and efficiency. Your organizational skills will directly impact customer satisfaction, operational workflows, and team productivity. This role is ideal for detail-oriented professionals who thrive in fast-paced environments and are passionate about delivering exceptional service.
At Autokid Truck Solutions, we value innovation, teamwork, and a commitment to excellence. If youâre ready to take the next step in your administrative career in a supportive and growth-oriented setting, weâd love to hear from you.
Responsibility
- Coordinate and manage service department schedules, appointments, and workflows to ensure timely completion of tasks.
- Process and maintain accurate service records, including work orders, invoices, and customer communications.
- Liaise with customers, technicians, and vendors to facilitate seamless service delivery and resolve inquiries.
- Prepare and distribute reports on service performance, productivity, and resource utilization.
- Monitor inventory levels of service parts and supplies, and coordinate procurement as needed.
- Assist in the preparation of service estimates, quotes, and billing documentation.
- Ensure compliance with company policies, industry regulations, and safety standards.
- Provide administrative support to the service manager and team, including meeting coordination and documentation.
Qualifications
- Proven experience in administrative roles, preferably within the automotive, logistics, or service industry.
- Strong organizational and time-management skills with the ability to multitask in a fast-paced environment.
- Excellent communication and interpersonal skills for effective collaboration with internal and external stakeholders.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with service management software.
- Attention to detail and a high level of accuracy in data entry and record-keeping.
- Problem-solving mindset with the ability to handle customer concerns professionally and efficiently.
- Basic understanding of automotive service operations is a plus.
- High school diploma or equivalent; associate or bachelorâs degree in Business Administration or related field is advantageous.