job description
Join Sendling Robots Sdn. Bhd. as a Senior / Regional Solutions Engineer and play a pivotal role in driving the expansion of Agile Robots across Southeast Asia and Oceania (SEAO). We are seeking a highly motivated, customer-oriented professional to lead technical solutions, foster client relationships, and ensure seamless integration of our cutting-edge robotic technologies.
In this dynamic role, you will collaborate with cross-functional teams to deliver innovative solutions tailored to client needs, while providing expert technical guidance and support. Based in the vibrant regions of Bali, including Canggu, Ubud, and Denpasar, you will have the opportunity to work in a fast-paced, innovative environment that values creativity, collaboration, and excellence.
If you are passionate about robotics, thrive in a customer-facing role, and are eager to make a significant impact in the SEAO market, we invite you to apply and become a key contributor to our growing team.
Responsibility
- Lead the technical pre-sales and post-sales support for Agile Robots solutions across the SEAO region.
- Collaborate with sales and product teams to develop customized solutions that meet client requirements.
- Conduct technical presentations, product demonstrations, and training sessions for clients and internal teams.
- Provide expert guidance on system integration, troubleshooting, and optimization of robotic solutions.
- Act as the primary technical liaison between clients and internal engineering teams to ensure seamless project execution.
- Identify and address technical challenges, proposing innovative solutions to enhance product performance and customer satisfaction.
- Stay updated on industry trends, emerging technologies, and competitive landscape to drive continuous improvement.
- Support the development of technical documentation, including user manuals, installation guides, and best practices.
Qualifications
- Bachelor’s degree in Engineering, Computer Science, Robotics, or a related field. Advanced degree preferred.
- Minimum of 5 years of experience in solutions engineering, technical sales, or a similar customer-facing technical role.
- Strong understanding of robotics, automation, or related technologies, with hands-on experience in system integration and troubleshooting.
- Excellent communication and presentation skills, with the ability to convey complex technical concepts to non-technical stakeholders.
- Proven track record of managing client relationships and delivering technical solutions in a fast-paced environment.
- Experience working in the SEAO region or with multinational clients is a plus.
- Ability to travel regionally as needed to support client engagements and project implementations.
- Fluency in English is required; additional languages are a bonus.