job description
Join Foodpanda, Asiaâs leading food and grocery delivery platform, as our Senior Product Manager and play a pivotal role in shaping the future of our customer journey. Based in Bali (Canggu, Ubud, Denpasar, or surrounding areas), youâll lead the optimization of our checkout experience and drive impactful product strategies that enhance user engagement, conversion, and retention.
In this high-impact role, youâll collaborate with cross-functional teamsâincluding engineering, design, data science, and marketingâto identify pain points, prioritize features, and deliver seamless solutions that delight millions of users. Whether youâre refining payment flows, reducing cart abandonment, or leveraging data-driven insights to personalize the experience, your work will directly influence Foodpandaâs growth and customer satisfaction.
As a visionary leader, youâll not only own the product roadmap but also mentor junior team members, foster a culture of innovation, and align stakeholders around a shared vision. If youâre passionate about e-commerce, UX optimization, and data-driven decision-making, this is your chance to make a tangible impact in a fast-paced, dynamic environment.
Foodpanda offers a remote-first work culture with flexible hours, competitive compensation, and opportunities for professional growth. Join us in Bali and be part of a team thatâs redefining the future of food delivery!
Responsibility
- Own and optimize the end-to-end checkout experience, from cart to payment confirmation, to drive conversion and reduce friction.
- Collaborate with engineering, design, and data teams to define, prioritize, and execute product initiatives that enhance user engagement and retention.
- Leverage data analytics and A/B testing to identify opportunities, measure impact, and iterate on product features.
- Develop and maintain a data-driven product roadmap, aligning stakeholders around key priorities and business goals.
- Conduct user research and competitive analysis to uncover insights and inform product strategy.
- Work closely with marketing and customer support teams to ensure seamless integration of product features with go-to-market strategies.
- Mentor junior product managers and foster a culture of innovation, collaboration, and continuous improvement.
- Monitor KPIs and OKRs to track performance and drive iterative improvements.
Qualifications
- 5+ years of experience in product management, with a focus on e-commerce, checkout optimization, or customer journey mapping.
- Proven track record of shipping successful products that drive measurable business outcomes (e.g., conversion, retention, revenue).
- Strong analytical skills with experience using tools like SQL, Google Analytics, or Mixpanel to derive actionable insights.
- Familiarity with Agile/Scrum methodologies and product management frameworks (e.g., Lean, Design Thinking).
- Excellent communication and stakeholder management skills, with the ability to influence and align cross-functional teams.
- Experience working in a fast-paced, data-driven environment, preferably in a tech or e-commerce company.
- Passion for user experience (UX) and customer-centric product development.
- Bachelorâs degree in Computer Science, Business, or a related field; MBA or advanced degree is a plus.