job description
Join Loanworks Technologies as a Senior Mortgage Loan Processor / Broker Support and play a pivotal role in assisting our Australian clients with seamless mortgage loan processing. This is a unique opportunity to leverage your expertise in the financial services sector while enjoying the flexibility of working remotely from beautiful Bali.
In this role, you will collaborate with mortgage brokers, lenders, and clients to ensure accurate and efficient processing of loan applications. Your attention to detail, regulatory knowledge, and customer service skills will be key to delivering exceptional results in a dynamic, fast-paced environment.
We offer a competitive salary, performance-based bonuses, and the chance to grow within a global financial services company. If you are a motivated professional with a passion for mortgage lending and a desire to work in a tropical paradise, we want to hear from you!
Responsibility
- Process mortgage loan applications for Australian clients with precision and efficiency.
- Liaise with brokers, lenders, and underwriters to gather and verify required documentation.
- Ensure compliance with Australian mortgage lending regulations and company policies.
- Conduct thorough credit and financial assessments to determine loan eligibility.
- Prepare and submit loan packages for underwriting approval.
- Provide exceptional support to brokers and clients throughout the loan process.
- Maintain accurate records and update loan tracking systems in real-time.
- Resolve discrepancies and address client inquiries promptly and professionally.
Qualifications
- Minimum 3 years of experience in mortgage loan processing or broker support.
- Strong knowledge of Australian mortgage lending regulations and procedures.
- Excellent communication skills in English (written and verbal).
- Proficient in loan origination software and Microsoft Office Suite.
- Detail-oriented with strong analytical and problem-solving abilities.
- Ability to work independently and manage multiple priorities in a remote setting.
- Customer-focused mindset with a commitment to delivering high-quality service.
- Relevant certification (e.g., Cert IV in Finance and Mortgage Broking) is a plus.