job description
Join KPJ Healthcare as a Senior Manager of Retail (Pharmacy & Wellness) and lead the transformation of pharmacy retail operations in Bali. This is a unique opportunity to drive excellence in customer service, operational efficiency, and business growth within the healthcare retail sector. You will oversee a dynamic team, ensuring the delivery of high-quality pharmacy and wellness products while fostering a culture of innovation and customer-centricity.
At KPJ Healthcare, we prioritize your professional development and well-being. Enjoy a competitive salary, comprehensive benefits, and a supportive work environment that promotes work-life balance. If you are a strategic leader with a passion for retail management in the healthcare industry, we invite you to apply and take the next step in your career.
Responsibility
- Develop and implement strategic plans to enhance retail operations, focusing on pharmacy and wellness products.
- Lead and mentor a team of retail professionals, ensuring high performance and adherence to company standards.
- Oversee inventory management, ensuring optimal stock levels and minimizing waste.
- Drive sales growth through effective marketing strategies, promotions, and customer engagement initiatives.
- Ensure compliance with all regulatory requirements and company policies related to pharmacy retail operations.
- Collaborate with cross-functional teams to improve customer experience and operational efficiency.
- Analyze market trends and customer feedback to identify opportunities for business expansion and improvement.
- Maintain strong relationships with suppliers and vendors to secure favorable terms and high-quality products.
Qualifications
- Bachelor's degree in Business Administration, Pharmacy, or a related field.
- Minimum of 5 years of experience in retail management, preferably in the pharmacy or healthcare sector.
- Proven track record of leading teams and driving business growth in a retail environment.
- Strong understanding of inventory management, sales strategies, and customer service excellence.
- Excellent communication, leadership, and problem-solving skills.
- Knowledge of regulatory requirements and compliance standards in the pharmacy retail industry.
- Ability to analyze market trends and make data-driven decisions.
- Proficiency in using retail management software and tools.