job description
Are you a strategic leader with a passion for driving operational excellence in the hospitality and tourism sector? We are seeking a dynamic Senior Group Head of Business Operations to oversee our food and beverage business units across key regions, including Central Visayas, NCR, and global markets. This role offers a unique opportunity to shape the future of our operations, ensuring seamless execution, profitability, and exceptional guest experiences.
Based in the vibrant locales of Bali, you will lead a high-performing team, optimize business processes, and drive growth initiatives. Your expertise will be instrumental in aligning operational strategies with our company’s vision, fostering innovation, and maintaining our reputation as a leader in the hospitality industry.
If you thrive in fast-paced environments and are ready to take on a challenging yet rewarding role, we invite you to join our team and make a lasting impact.
Responsibility
- Oversee the day-to-day operations of food and beverage business units in Central Visayas, NCR, and global markets, ensuring alignment with company goals and standards.
- Develop and implement strategic business plans to drive revenue growth, operational efficiency, and customer satisfaction.
- Lead, mentor, and manage a diverse team of professionals, fostering a culture of excellence, collaboration, and continuous improvement.
- Monitor financial performance, analyze key metrics, and provide actionable insights to senior management for informed decision-making.
- Ensure compliance with industry regulations, health and safety standards, and company policies across all operational units.
- Build and maintain strong relationships with stakeholders, including suppliers, partners, and government agencies, to support business objectives.
- Identify market trends, competitive threats, and growth opportunities to position the company as a leader in the hospitality sector.
- Drive innovation in service delivery, product offerings, and operational processes to enhance guest experiences and operational efficiency.
Qualifications
- Bachelor’s degree in Business Administration, Hospitality Management, or a related field. A Master’s degree or MBA is a plus.
- Minimum of 10 years of experience in business operations, with at least 5 years in a senior leadership role within the hospitality or tourism industry.
- Proven track record of successfully managing multi-unit operations, driving revenue growth, and improving profitability.
- Strong financial acumen, with experience in budgeting, forecasting, and financial analysis.
- Exceptional leadership and team management skills, with the ability to inspire and motivate teams to achieve excellence.
- Excellent communication, negotiation, and stakeholder management skills.
- In-depth knowledge of industry trends, best practices, and regulatory requirements in the hospitality sector.
- Willingness to travel and work flexible hours as needed to meet business demands.