job description
Join SAP as a Senior Business Process Chief Expert in Customer Industry Solutions (CIS) and become a pivotal voice in shaping industry-leading digital transformations. This is not just a leadership role—it’s an opportunity to drive strategic engagements, define best practices, and innovate at the intersection of business and technology for global enterprises.
Based in the vibrant and dynamic environment of Bali, Indonesia, you’ll collaborate with cross-functional teams to optimize end-to-end business processes, leverage SAP’s cutting-edge solutions, and deliver high-impact consulting that aligns with client goals. Your expertise will directly influence how industries evolve in the digital era, ensuring SAP remains at the forefront of enterprise innovation.
If you thrive in a fast-paced, high-stakes environment and have a passion for process excellence, digital transformation, and industry-specific solutions, this is your chance to make a lasting impact with one of the world’s most respected tech leaders.
Responsibility
- Lead end-to-end business process design and optimization for SAP’s Customer Industry Solutions, ensuring alignment with global standards and client needs.
- Drive strategic engagements with C-level stakeholders, translating business challenges into scalable SAP solutions.
- Develop and implement industry-specific best practices to enhance operational efficiency and digital maturity.
- Collaborate with product and engineering teams to refine SAP’s CIS offerings based on market trends and client feedback.
- Mentor junior consultants and domain experts, fostering a culture of continuous learning and innovation.
- Conduct gap analyses and roadmap development to guide clients through digital transformation journeys.
- Represent SAP at industry conferences and thought leadership forums, positioning the company as a leader in business process innovation.
- Monitor emerging technologies and industry shifts to proactively recommend process improvements.
Qualifications
- 10+ years of experience in business process consulting, with a focus on enterprise solutions (SAP preferred).
- Deep expertise in Customer Industry Solutions (CIS), including industry verticals such as retail, manufacturing, or logistics.
- Proven track record of leading large-scale digital transformation projects for global clients.
- Strong stakeholder management skills, with the ability to influence decision-makers at all levels.
- Certification in SAP solutions (e.g., SAP S/4HANA, SAP C/4HANA) is a strong plus.
- Exceptional analytical and problem-solving abilities, with a data-driven approach to process improvement.
- Fluency in English; additional languages (e.g., Indonesian, Mandarin) are advantageous.
- Willingness to travel occasionally for client engagements or internal workshops.