job description
Join PARKROYAL Collection Hotels & Resorts as a Security & Safety Manager and play a pivotal role in ensuring the safety and security of our guests, associates, and assets across our luxurious properties in Bali. This is a unique opportunity to lead a dedicated team in maintaining a secure environment while upholding the highest standards of hospitality excellence.
In this role, you will oversee all aspects of security operations, loss prevention, and emergency response protocols. Your leadership will be instrumental in creating a safe and welcoming atmosphere that enhances the guest experience. If you are a proactive, detail-oriented professional with a passion for safety and hospitality, we invite you to apply and become part of our world-class team.
Bali, with its stunning landscapes and vibrant culture, offers an unparalleled setting for a rewarding career in hospitality. Enjoy the benefits of working in a dynamic environment while contributing to the success of one of the region's most prestigious hotel brands.
Responsibility
- Develop and implement comprehensive security and safety policies and procedures in compliance with local regulations and company standards.
- Lead and manage the security team, including training, scheduling, and performance evaluations to ensure high levels of professionalism and efficiency.
- Conduct regular risk assessments and security audits to identify potential vulnerabilities and implement corrective measures.
- Oversee the monitoring of surveillance systems, access control, and alarm systems to ensure optimal functionality and coverage.
- Coordinate with local law enforcement and emergency services to maintain strong relationships and ensure swift response during incidents.
- Investigate and report on security breaches, accidents, or incidents, providing detailed documentation and recommendations for prevention.
- Ensure compliance with fire safety regulations, including regular drills and inspections of fire prevention equipment.
- Collaborate with hotel management to integrate security measures into daily operations without disrupting guest experiences.
Qualifications
- Bachelor’s degree in Security Management, Criminal Justice, or a related field. Relevant certifications (e.g., CPP, CSP) are a plus.
- Minimum of 5 years of experience in security management, preferably within the hospitality or tourism industry.
- Strong knowledge of local security regulations, emergency response protocols, and loss prevention strategies.
- Proven leadership skills with experience managing and training security personnel.
- Excellent communication and interpersonal skills, with the ability to interact professionally with guests, staff, and external agencies.
- Proficiency in using security management software, surveillance systems, and incident reporting tools.
- Ability to work flexible hours, including evenings, weekends, and holidays, as required by the demands of the role.
- Fluency in English; knowledge of Bahasa Indonesia is highly desirable.