job description
Join FiberHome Telecommunication Technologies as an SAQ Supervisor in the vibrant regions of Bali, including Canggu, Ubud, Denpasar, and surrounding areas. This is a unique opportunity to lead quality assurance initiatives in the telecommunications sector, ensuring the highest standards of service and product delivery in one of the worldâs most dynamic markets.
As an SAQ Supervisor, you will play a pivotal role in overseeing quality control processes, managing teams, and driving operational excellence. Your expertise will directly contribute to the reliability and performance of our telecommunications infrastructure, supporting both local and international clients.
This contract position offers a competitive salary, professional growth, and the chance to work in a collaborative, innovative environment. If you are a detail-oriented leader with a passion for quality assurance in telecommunications, we invite you to apply and help shape the future of connectivity in Southeast Asia.
Responsibility
- Lead and supervise a team of quality assurance professionals to ensure adherence to company and industry standards.
- Develop, implement, and monitor quality control processes for telecommunications projects and services.
- Conduct regular audits and inspections to identify defects, non-compliance issues, or areas for improvement.
- Collaborate with engineering, operations, and project management teams to resolve quality-related issues promptly.
- Prepare and present detailed reports on quality metrics, trends, and recommendations for continuous improvement.
- Train and mentor staff on quality assurance protocols, best practices, and new technologies.
- Ensure compliance with local and international telecommunications regulations and certifications.
- Drive root cause analysis (RCA) for recurring quality issues and implement corrective actions.
Qualifications
- Bachelorâs degree in Telecommunications Engineering, Electrical Engineering, or a related field; Masterâs degree is a plus.
- Minimum of 5 years of experience in quality assurance within the telecommunications industry, with at least 2 years in a supervisory role.
- Strong knowledge of telecom standards (e.g., ISO 9001, TL 9000) and quality management systems (QMS).
- Proven ability to lead cross-functional teams and manage multiple projects under tight deadlines.
- Excellent analytical, problem-solving, and decision-making skills.
- Proficiency in quality assurance tools and software (e.g., Six Sigma, Lean, statistical process control).
- Familiarity with fiber optic networks, wireless technologies, and network deployment processes.
- Strong communication and interpersonal skills, with fluency in English (written and verbal).