job description
Join Tavor Perry, a dynamic and innovative company at the forefront of enterprise solutions, as our next SAP Business One (B1) Support Specialist! Based in the stunning island of Bali, youâll enjoy a perfect blend of professional growth and tropical lifestyle while providing top-tier support for SAP B1 implementations.
As a key member of our technical team, youâll play a crucial role in ensuring seamless operations for our clients by troubleshooting, optimizing, and maintaining SAP B1 systems. This is a fantastic opportunity for a detail-oriented professional with a passion for ERP solutions to work remotely from Baliâs most vibrant locationsâCanggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badungâwhile collaborating with a global team.
At Tavor Perry, we value expertise, innovation, and a proactive approach. If youâre a problem-solver with a strong background in SAP B1 and a desire to work in a flexible, results-driven environment, weâd love to hear from you. Enjoy competitive compensation, professional development opportunities, and the freedom to work from one of the worldâs most desirable destinations.
Ready to take your career to the next level while living in paradise? Apply now and become part of our growing team!
Responsibility
- Provide first-line technical support for SAP Business One (B1) users, troubleshooting issues and ensuring minimal downtime.
- Collaborate with clients to identify, diagnose, and resolve SAP B1 system errors, configuration issues, and performance bottlenecks.
- Assist in the implementation, customization, and optimization of SAP B1 modules to meet business requirements.
- Develop and maintain documentation, including user guides, FAQs, and troubleshooting manuals for SAP B1 processes.
- Conduct regular system health checks and performance tuning to ensure optimal functionality.
- Train end-users on SAP B1 functionalities, best practices, and new features through workshops or one-on-one sessions.
- Work closely with cross-functional teams, including developers and consultants, to escalate and resolve complex technical issues.
- Stay updated with the latest SAP B1 updates, patches, and industry trends to provide proactive support.
Qualifications
- Minimum of 2-3 years of hands-on experience in SAP Business One (B1) support, implementation, or administration.
- Strong understanding of SAP B1 modules, including Finance, Sales, Inventory, and Production.
- Proficiency in SQL queries, Crystal Reports, and SAP B1 SDK for customizations and integrations.
- Experience with troubleshooting and resolving technical issues in a timely manner.
- Excellent communication skills in English, with the ability to explain technical concepts to non-technical users.
- Certification in SAP B1 (e.g., SAP Business One Certification) is a plus.
- Ability to work independently in a remote setting while managing multiple priorities.
- Familiarity with cloud-based ERP solutions and remote support tools is advantageous.