job description
Join PERSOL as a Sales Support Specialist in the vibrant Bali region and play a pivotal role in bridging communication between customers, internal teams, and international offices. This position offers a unique opportunity to work in a dynamic environment while enjoying the beauty and culture of Bali.
As a Sales Support Specialist, you will be the backbone of our sales operations, ensuring seamless coordination and exceptional service delivery. Your role will involve managing client inquiries, facilitating internal communications, and supporting sales initiatives to drive business growth. This is an ideal role for individuals who thrive in fast-paced settings and are passionate about delivering outstanding customer experiences.
At PERSOL, we value collaboration, innovation, and professional growth. We offer a competitive salary, a supportive work environment, and the chance to be part of a global team. If you are a proactive, detail-oriented professional with a knack for communication, we invite you to apply and take the next step in your career with us.
Responsibility
- Act as the primary point of contact for customer inquiries, ensuring timely and accurate responses.
- Coordinate and facilitate communication between internal departments and international offices to streamline operations.
- Assist the sales team in preparing proposals, contracts, and presentations to support business development efforts.
- Maintain and update customer records and sales databases to ensure data accuracy and accessibility.
- Monitor and follow up on sales leads, providing regular updates to the sales team and management.
- Resolve customer issues and complaints efficiently, ensuring high levels of customer satisfaction.
- Collaborate with cross-functional teams to improve sales processes and enhance customer service standards.
- Prepare and distribute sales reports, analyzing data to identify trends and opportunities for improvement.
Qualifications
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Proven experience in sales support, customer service, or a similar role.
- Excellent communication and interpersonal skills, with the ability to interact effectively with diverse stakeholders.
- Strong organizational and time-management skills, with the ability to multitask and prioritize tasks effectively.
- Proficiency in Microsoft Office Suite and CRM software.
- Ability to work independently and as part of a team in a fast-paced environment.
- Strong problem-solving skills and a customer-centric approach.
- Fluency in English; additional languages are a plus.