job description
Join our dynamic team as a Sales Support Executive and play a pivotal role in delivering exceptional customer service while supporting both pre-sales and post-sales activities. This position is ideal for individuals who thrive in a fast-paced environment and are passionate about driving customer satisfaction and sales success.
Based in the vibrant regions of Bali, including Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung, you will have the opportunity to work in a diverse and culturally rich setting. Your contributions will directly impact our ability to meet and exceed customer expectations, fostering long-term relationships and business growth.
If you are a motivated professional with a keen eye for detail and a commitment to excellence, we invite you to apply and become a valued member of our team.
Responsibility
- Provide comprehensive support to the sales team, ensuring smooth and efficient pre-sales and post-sales processes.
- Manage customer inquiries and resolve issues promptly to enhance customer satisfaction.
- Coordinate with various departments to ensure timely delivery of products and services.
- Maintain accurate records of customer interactions and sales activities.
- Assist in the preparation of sales reports and presentations.
- Conduct market research to identify trends and opportunities for business growth.
- Participate in team meetings and contribute to the development of sales strategies.
- Ensure compliance with company policies and procedures.
Qualifications
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Proven experience in a sales support or customer service role.
- Excellent communication and interpersonal skills.
- Strong organizational and time management abilities.
- Proficiency in using CRM software and Microsoft Office Suite.
- Ability to work independently and as part of a team.
- High level of attention to detail and accuracy.
- Fluency in English; additional languages are a plus.