job description
Join Trends Group, Inc. as a Sales Support Associate and play a pivotal role in driving operational excellence for our SPG division. Based in the vibrant hub of Canggu, Bali, you will provide critical sales and administrative support to ensure seamless business operations. This role is ideal for detail-oriented professionals who thrive in fast-paced environments and are passionate about delivering exceptional service.
As part of our dynamic team, you will collaborate closely with sales, logistics, and customer service teams to streamline processes, enhance efficiency, and contribute to the company’s growth. Your organizational skills and proactive approach will be key to maintaining accurate records, processing orders, and coordinating logistics to meet client and internal stakeholder needs.
At Trends Group, Inc., we value innovation, teamwork, and a customer-centric mindset. If you are looking for an opportunity to develop your career in sales support within a globally recognized organization, this is your chance to make an impact in one of Bali’s most exciting business landscapes.
Responsibility
- Prepare and manage sales-related documents, including contracts, proposals, and invoices, ensuring accuracy and compliance with company policies.
- Coordinate logistics for product deliveries, shipments, and inventory management to ensure timely and efficient order fulfillment.
- Process customer orders, verify details, and liaise with internal teams to confirm availability and delivery timelines.
- Maintain and update sales reports, databases, and tracking systems to provide real-time insights for decision-making.
- Assist in resolving customer inquiries and concerns, escalating issues to the appropriate teams when necessary.
- Collaborate with the sales team to prepare presentations, sales materials, and client communications.
- Monitor stock levels and coordinate with the warehouse team to prevent shortages or excess inventory.
- Support the preparation of monthly, quarterly, and annual sales performance reports for management review.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, or a related field. Fresh graduates are encouraged to apply.
- Minimum of 1-2 years of experience in sales support, administrative roles, or customer service (preferred but not required).
- Strong organizational and time-management skills with the ability to handle multiple tasks in a deadline-driven environment.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and familiarity with CRM or ERP systems.
- Excellent written and verbal communication skills in English; additional languages are a plus.
- Detail-oriented with a high level of accuracy in data entry and document preparation.
- Ability to work collaboratively in a team and adapt to changing priorities.
- Basic understanding of sales processes, logistics, or supply chain management is advantageous.