job description
Join our high-energy sales team in the heart of Bali as a Sales Support Associate and play a pivotal role in driving operational excellence and client satisfaction. This is a unique opportunity to contribute to a fast-paced, customer-centric environment while enjoying the vibrant lifestyle of Baliās most dynamic regions.
In this role, you will be the backbone of our sales operations, ensuring seamless coordination between clients, sales teams, and internal departments. Your organizational skills and attention to detail will directly impact our ability to deliver exceptional service and maintain strong client relationships. Whether you're managing records, facilitating follow-ups, or resolving inquiries, your work will be instrumental in supporting our sales growth and operational efficiency.
We are looking for a proactive, detail-oriented professional who thrives in a collaborative setting. If you have a passion for sales support, excellent communication skills, and a knack for problem-solving, this role offers the perfect blend of professional development and work-life balance in one of the worldās most sought-after destinations.
Responsibility
- Coordinate and manage client requests, ensuring timely and accurate responses to inquiries and follow-ups.
- Assist the sales team in preparing proposals, contracts, and presentations to support client acquisition and retention.
- Maintain and update customer records, sales databases, and CRM systems to ensure data accuracy and accessibility.
- Liaise between clients, sales representatives, and internal departments to facilitate smooth communication and process execution.
- Monitor sales pipelines and provide administrative support to track progress, deadlines, and deliverables.
- Prepare and distribute sales reports, performance metrics, and other documentation to stakeholders.
- Handle logistical arrangements for client meetings, product demonstrations, and sales events.
- Identify opportunities to improve sales processes and contribute to the development of best practices.
Qualifications
- Minimum 1-2 years of experience in sales support, customer service, or a related administrative role.
- Strong organizational and time-management skills with the ability to prioritize tasks effectively.
- Excellent written and verbal communication skills in English; proficiency in additional languages is a plus.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and familiarity with CRM software (e.g., Salesforce, HubSpot).
- Detail-oriented with a high degree of accuracy in data entry and record-keeping.
- Ability to work independently and collaboratively in a fast-paced, target-driven environment.
- Customer-focused mindset with a proactive approach to problem-solving.
- Bachelorās degree in Business Administration, Marketing, or a related field is preferred.