job description
Join Crest Innovation (S) Pte Ltd in the heart of Bali and take your career to the next level as a Sales Support and Accounts Executive. This is a unique opportunity to blend your administrative expertise with client-facing engagement in a vibrant, fast-paced environment.
In this role, you will play a pivotal part in supporting our sales team, managing client accounts, and ensuring seamless operations. Your contributions will directly impact customer satisfaction and business growth. Bali’s dynamic business landscape offers the perfect backdrop for professionals seeking both career development and an inspiring work-life balance.
If you are a detail-oriented, proactive individual with a passion for sales support and account management, we invite you to apply and enrich your experience with us!
Responsibility
- Provide comprehensive administrative support to the sales team, including preparing reports, presentations, and client documentation.
- Manage client accounts, ensuring accurate record-keeping, timely invoicing, and resolution of account-related inquiries.
- Coordinate with internal departments to streamline order processing, delivery, and post-sales support.
- Assist in developing and maintaining strong relationships with key clients through proactive communication and service excellence.
- Monitor sales performance metrics and prepare analytical reports to identify trends and opportunities.
- Handle customer inquiries and complaints professionally, ensuring prompt and satisfactory resolutions.
- Collaborate with the finance team to reconcile accounts, process payments, and maintain financial records.
- Support the preparation of sales proposals, contracts, and other business development materials.
Qualifications
- Bachelor’s degree in Business Administration, Finance, Marketing, or a related field.
- Minimum of 2-3 years of experience in sales support, account management, or a similar administrative role.
- Strong organizational and time-management skills, with the ability to multitask in a fast-paced environment.
- Excellent communication and interpersonal skills, with a customer-centric approach.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM software.
- Attention to detail and a high degree of accuracy in data entry and financial record-keeping.
- Ability to work independently and collaboratively within a team.
- Familiarity with basic accounting principles and sales processes is a plus.