job description
Join a dynamic and fast-growing team in Bali’s thriving retail and hospitality sector as a Sales Supervisor. This is a unique opportunity to lead a high-performing sales team in one of Indonesia’s most vibrant and competitive markets. You will play a pivotal role in driving revenue growth, enhancing customer experiences, and ensuring operational excellence across premium locations in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung.
As a Sales Supervisor, you will oversee daily sales operations, mentor and motivate your team, and implement strategic initiatives to exceed targets. Your leadership will shape the success of our brand, fostering long-term relationships with clients while maintaining the highest standards of service. If you are a results-driven professional with a passion for sales and team development, this role offers the perfect blend of challenge and reward in a picturesque, culturally rich environment.
We offer a competitive salary package, career growth opportunities, and the chance to work in some of Bali’s most exclusive retail and hospitality settings. Apply now to take the next step in your sales leadership career!
Responsibility
- Lead, coach, and motivate a team of sales associates to achieve and exceed monthly, quarterly, and annual sales targets.
- Develop and implement effective sales strategies to drive revenue growth and enhance customer satisfaction.
- Monitor daily sales performance, analyze KPIs, and provide actionable insights to improve team productivity.
- Ensure exceptional customer service standards are maintained, resolving escalations and fostering long-term client relationships.
- Collaborate with marketing and operations teams to execute promotions, campaigns, and inventory management.
- Conduct regular training sessions to upskill staff on product knowledge, sales techniques, and brand representation.
- Oversee store operations, including opening/closing procedures, cash handling, and compliance with company policies.
- Prepare detailed sales reports and forecasts for management review, identifying trends and opportunities.
Qualifications
- Minimum 3+ years of experience in a sales leadership role, preferably in retail, hospitality, or luxury goods.
- Proven track record of meeting and exceeding sales targets in a fast-paced environment.
- Strong leadership and team management skills, with the ability to inspire and develop high-performing teams.
- Excellent communication and interpersonal skills, fluent in English (additional Indonesian language skills are a plus).
- Customer-centric mindset with a passion for delivering exceptional service and building client loyalty.
- Analytical and data-driven approach to sales, with proficiency in CRM tools or sales software.
- Ability to work flexible hours, including weekends and holidays, to meet business demands.
- Bachelor’s degree in Business, Marketing, or a related field is preferred.