job description
Join Sin Ma Air-Con & Electrical as a Sales Supervisor and take the lead in driving sales performance and managing daily outlet operations in Bali. We are seeking a passionate and results-driven professional to oversee our sales team, ensure exceptional customer service, and contribute to our company's growth in the region.
In this role, you will be responsible for leading a team of sales associates, monitoring sales targets, and implementing strategies to enhance customer satisfaction. Your leadership will play a crucial role in maintaining our reputation as a trusted provider of air-conditioning and electrical solutions.
If you are a motivated individual with a strong background in sales and team management, we invite you to apply and become part of our dynamic team in Bali.
Responsibility
- Lead and supervise the daily operations of the sales outlet, ensuring smooth and efficient processes.
- Develop and implement sales strategies to achieve and exceed monthly and quarterly targets.
- Train, mentor, and motivate the sales team to deliver outstanding customer service and sales performance.
- Monitor inventory levels and coordinate with the supply chain team to ensure product availability.
- Analyze sales data and market trends to identify opportunities for growth and improvement.
- Handle customer inquiries, complaints, and feedback, ensuring high levels of customer satisfaction.
- Collaborate with the marketing team to plan and execute promotional campaigns and events.
- Maintain accurate sales records, reports, and documentation for management review.
Qualifications
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Proven experience in a sales supervisory or managerial role, preferably in the retail or electrical industry.
- Strong leadership and team management skills with the ability to inspire and motivate a team.
- Excellent communication and interpersonal skills to interact effectively with customers and team members.
- Proficiency in sales analysis, reporting, and using sales management software.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Customer-focused mindset with a commitment to delivering high-quality service.
- Familiarity with air-conditioning and electrical products is a plus.