job description
Aeon Credit Service is seeking a motivated Sales Service Executive to join our team in Tawau, Sabah. In this role, you will be responsible for driving sales and cross-selling our Personal Loan and Credit Card products while delivering exceptional customer service. This is a fantastic opportunity for individuals with a passion for sales and customer engagement to grow their career in the financial services industry.
As a Sales Service Executive, you will play a key role in expanding our customer base and ensuring customer satisfaction. You will work in a dynamic environment where your sales skills and customer service expertise will be valued and rewarded. If you are a results-driven professional with excellent communication skills, we invite you to apply and become part of our successful team.
Responsibility
- Sell and cross-sell Personal Loan and Credit Card products to customers.
- Provide excellent customer service and address customer inquiries and concerns.
- Achieve and exceed sales targets and performance metrics.
- Maintain accurate records of customer interactions and sales activities.
- Collaborate with team members to ensure a seamless customer experience.
- Stay updated on product knowledge and industry trends.
- Participate in training and development programs to enhance sales skills.
- Follow company policies and procedures to ensure compliance and customer satisfaction.
Qualifications
- Diploma or equivalent in Business, Marketing, or a related field.
- Proven experience in sales, customer service, or a related role.
- Excellent communication and interpersonal skills.
- Strong sales and negotiation skills.
- Ability to work in a fast-paced and target-driven environment.
- Basic computer skills and familiarity with CRM systems.
- Self-motivated and results-oriented.
- Willingness to work flexible hours, including weekends if required.