job description
Join O2 Klinik as a Sales Operations Executive and play a pivotal role in driving the efficiency and success of our sales team in the vibrant heart of Bali. This is a unique opportunity for a detail-oriented professional to contribute to a dynamic, fast-paced environment while enjoying the island’s inspiring work-life balance.
As a Sales Operations Executive, you will be the backbone of our sales department, ensuring seamless coordination between teams, optimizing processes, and supporting the execution of strategic initiatives. Your analytical mindset and organizational skills will directly impact our ability to deliver exceptional service and achieve revenue targets.
Based in Canggu, one of Bali’s most innovative and expat-friendly hubs, this role offers the chance to work in a collaborative, international setting while contributing to a company that values growth, precision, and customer satisfaction.
Responsibility
- Manage and optimize sales processes to enhance efficiency and productivity.
- Coordinate between sales, marketing, and customer service teams to ensure alignment and smooth operations.
- Monitor and analyze sales performance metrics, providing actionable insights to the management team.
- Prepare and maintain accurate sales reports, forecasts, and documentation.
- Assist in the development and implementation of sales strategies and campaigns.
- Handle customer inquiries and resolve operational issues promptly and professionally.
- Oversee inventory and supply chain logistics to support sales activities.
- Identify opportunities for process improvements and recommend solutions to streamline workflows.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- Minimum of 2 years of experience in sales operations, administrative support, or a similar role.
- Strong analytical and problem-solving skills with a data-driven approach.
- Excellent communication and interpersonal skills to liaise with internal and external stakeholders.
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite, particularly Excel.
- High attention to detail and ability to manage multiple tasks under tight deadlines.
- Fluency in English; additional language skills (e.g., Indonesian, Mandarin) are a plus.
- Self-motivated, proactive, and able to work independently in a fast-paced environment.