job description
Are you a dynamic and results-driven professional with a passion for sales and a deep understanding of Islamic travel services? PT Alkahfi Amanah Mabruroh is seeking a motivated Sales Executive (Umrah & Hajj) to join our team in Bali. This is a unique opportunity to combine your sales expertise with a meaningful career in facilitating spiritual journeys for our valued clients.
In this role, you will be responsible for promoting and selling our premium Umrah and Hajj travel packages, building strong client relationships, and achieving sales targets. Your success will be directly rewarded through a competitive performance-based commission structure, in addition to a base salary. If you thrive in a fast-paced environment, enjoy meeting new people, and are committed to delivering exceptional service, this position is perfect for you.
Based in the vibrant regions of Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung, you will have the opportunity to work in one of Indonesia’s most sought-after destinations while contributing to a noble cause. Join us and be part of a team that values integrity, professionalism, and customer satisfaction.
Responsibility
- Develop and implement effective sales strategies to promote Umrah and Hajj travel packages to potential clients.
- Build and maintain strong relationships with clients, travel agencies, and community leaders to expand the customer base.
- Achieve monthly and quarterly sales targets through proactive outreach, follow-ups, and conversions.
- Provide detailed information about travel packages, including itineraries, accommodations, and services, to assist clients in making informed decisions.
- Collaborate with the marketing team to create compelling promotional materials and campaigns.
- Handle client inquiries, concerns, and complaints professionally and promptly to ensure high satisfaction levels.
- Stay updated on industry trends, competitor offerings, and new travel regulations to provide accurate and competitive solutions.
- Prepare and present sales reports, including performance metrics and market feedback, to management.
Qualifications
- Minimum 2 years of experience in sales, preferably in the travel, tourism, or hospitality industry.
- Strong understanding of Umrah and Hajj travel services and Islamic travel requirements is a plus.
- Excellent communication and negotiation skills in both English and Bahasa Indonesia.
- Proven track record of meeting or exceeding sales targets in a commission-based environment.
- Self-motivated, goal-oriented, and able to work independently with minimal supervision.
- Proficiency in CRM software and Microsoft Office (Excel, Word, PowerPoint).
- Ability to build rapport with clients from diverse backgrounds and maintain long-term relationships.
- Willingness to travel occasionally for client meetings, exhibitions, or promotional events.