job description
Are you a dynamic and customer-focused professional looking to kickstart your career in sales and customer service? KMC Solutions is hiring Sales Customer Service Representatives to join our thriving team serving the Australian market. This is your opportunity to work in a vibrant, onsite environment in Bali, handling warm leads and driving bookings while enjoying a fixed day shift.
As a key member of our team, you will engage with potential customers, provide exceptional service, and contribute to the growth of our business. This role offers a competitive salary, a supportive work environment, and ample opportunities for career advancement. If you are passionate about sales, customer service, and building meaningful connections, we want to hear from you!
Why Join Us?
- Work in a modern, collaborative office environment in Bali.
- Enjoy a fixed day shift with no night shifts.
- Receive comprehensive training and ongoing support.
- Grow your career with a leading company in the industry.
- Be part of a diverse and inclusive team.
Apply now and take the first step toward a rewarding career with KMC Solutions!
Responsibility
- Handle inbound calls and inquiries from potential customers in the Australian market.
- Provide exceptional customer service and support to drive bookings and sales.
- Follow up on warm leads and convert them into successful sales.
- Maintain accurate records of customer interactions and sales activities.
- Collaborate with the sales and customer service teams to achieve targets.
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Stay updated on product knowledge and industry trends to provide informed assistance.
- Contribute to team meetings and share insights to improve processes.
Qualifications
- High school diploma or equivalent; a bachelor's degree is a plus.
- Previous experience in sales, customer service, or a call center environment is preferred.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a customer-focused mindset.
- Proficiency in using CRM software and Microsoft Office tools.
- Ability to work effectively in a team and independently.
- Flexibility to adapt to changing priorities and business needs.
- Fluency in English is required.