job description
Join Infomedia Nusantara as a Sales & Customer Relations Officer (SAR GraPARI) in beautiful Bali! This is a fantastic opportunity to work in a dynamic environment, where you will play a key role in driving sales and ensuring exceptional customer service. You will collaborate with team leaders, coordinators, and regional teams to resolve product and sales-related issues, ensuring customer satisfaction and business growth.
Based in one of Bali's vibrant locationsâCanggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badungâyou will have the chance to engage with diverse clients while contributing to the success of a leading company in the industry. If you are passionate about sales, customer relations, and teamwork, this role is perfect for you!
Responsibility
- Coordinate with Team Leaders, SAR Coordinators, and Regional Teams to address product and sales challenges.
- Provide exceptional customer service and support to clients, ensuring high satisfaction levels.
- Assist in resolving customer complaints and inquiries in a timely and professional manner.
- Collaborate with the sales team to achieve targets and drive business growth.
- Maintain accurate records of customer interactions and sales activities.
- Participate in team meetings and training sessions to enhance skills and knowledge.
- Promote company products and services effectively to potential and existing customers.
- Ensure compliance with company policies and procedures in all customer interactions.
Qualifications
- Minimum of 1 year of experience in sales, customer service, or a related field.
- Strong communication and interpersonal skills.
- Ability to work effectively in a team and independently.
- Proficient in using CRM software and Microsoft Office tools.
- Excellent problem-solving and negotiation skills.
- Willingness to work in a fast-paced and dynamic environment.
- Familiarity with the telecommunications or IT industry is a plus.
- High school diploma or equivalent; higher education is an advantage.