job description
Join PT Indoboga Makmur Pratama as a Sales Coordinator in the vibrant heart of Bali and take the lead in driving our sales operations to new heights. This is your opportunity to play a pivotal role in a fast-paced, customer-centric environment where your organizational skills and strategic thinking will directly impact business growth.
As our Sales Coordinator, you will be the backbone of our sales team, ensuring seamless coordination between departments, optimizing lead management, and delivering exceptional customer service. Your ability to streamline processes, analyze sales data, and foster strong client relationships will be key to our success in Bali’s competitive market.
Based in Badung, you’ll work in a dynamic setting surrounded by Bali’s inspiring culture and business opportunities. Whether you’re a seasoned professional or an ambitious individual ready to take the next step in your sales career, this role offers the perfect blend of challenge, growth, and impact.
Responsibility
- Coordinate and oversee daily sales operations to ensure efficiency and alignment with company goals.
- Manage and track sales leads, prospects, and customer inquiries to maximize conversion rates.
- Collaborate with the sales team to develop and implement strategies for improving customer engagement and satisfaction.
- Prepare and analyze sales reports, forecasts, and performance metrics to identify trends and opportunities.
- Liaise between sales, marketing, and customer service teams to ensure consistent communication and process integration.
- Organize and facilitate sales meetings, training sessions, and client presentations.
- Maintain accurate and up-to-date records of sales activities, contracts, and customer interactions in CRM systems.
- Resolve customer complaints or issues promptly to maintain high levels of client satisfaction.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- Proven experience (2+ years) in sales coordination, customer service, or a similar role.
- Strong organizational, multitasking, and time-management skills.
- Excellent communication and interpersonal abilities, with fluency in English and Indonesian.
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
- Analytical mindset with the ability to interpret sales data and generate actionable insights.
- Customer-focused approach with a track record of building and maintaining client relationships.
- Ability to work under pressure, meet deadlines, and adapt to a fast-changing environment.