job description
Join Photolock as a Sales Coordinator and play a pivotal role in supporting our sales team to deliver exceptional customer service and drive business growth. Based in the vibrant hub of Canggu, Bali, this position offers a dynamic work environment where your organizational skills and customer-centric approach will directly impact client satisfaction and sales performance.
As a Sales Coordinator, you will act as the backbone of our sales operations, ensuring seamless communication between clients, sales representatives, and internal teams. Your ability to manage administrative tasks, track sales activities, and resolve customer inquiries will contribute to a smooth and efficient sales process. This role is ideal for detail-oriented professionals who thrive in fast-paced settings and are passionate about fostering strong client relationships.
At Photolock, we value collaboration, innovation, and a commitment to excellence. If you are a proactive problem-solver with a knack for multitasking and a desire to grow in the sales industry, we invite you to apply and become part of our mission to deliver outstanding service and solutions.
Responsibility
- Assist sales representatives in managing customer inquiries, orders, and follow-ups to ensure timely and accurate responses.
- Coordinate and track sales activities, including preparing reports, updating CRM systems, and maintaining client databases.
- Liaise between clients and internal teams to facilitate smooth order processing, delivery, and post-sales support.
- Prepare and distribute sales documentation, such as contracts, proposals, and invoices, with meticulous attention to detail.
- Monitor and analyze sales performance metrics to identify trends and opportunities for improvement.
- Resolve customer complaints or issues promptly, ensuring a high level of satisfaction and retention.
- Organize and schedule sales meetings, presentations, and client visits as needed.
- Collaborate with marketing and logistics teams to align sales strategies with broader business objectives.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, or a related field (or equivalent work experience).
- Proven experience in sales support, customer service, or administrative roles, preferably in a sales-driven environment.
- Strong organizational and time-management skills, with the ability to prioritize tasks effectively.
- Excellent communication and interpersonal skills, both written and verbal, in English.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM software (e.g., Salesforce, HubSpot).
- Detail-oriented with a high degree of accuracy in data entry and reporting.
- Ability to work independently and collaboratively in a team-oriented setting.
- Customer-focused mindset with a passion for delivering exceptional service.