job description
Are you a detail-oriented professional with a passion for client success and seamless coordination? Business Media International Sdn. Bhd. is seeking a dynamic Sales Coordinator to join our expanding team in Bali. In this pivotal role, you will serve as the bridge between our sales team and clients, ensuring exceptional after-sales support, timely delivery of projects, and flawless execution of events.
Based in the vibrant hub of Canggu, you’ll collaborate with cross-functional teams to enhance client satisfaction, streamline processes, and contribute to the growth of our media and business solutions. This is a unique opportunity to combine your organizational skills with a client-centric approach in a fast-paced, international environment.
If you thrive in a role that blends administrative excellence with relationship-building, we’d love to hear from you. Apply today to be part of a company that values innovation, teamwork, and results.
Responsibility
- Provide exceptional after-sales support to clients, addressing inquiries, resolving issues, and ensuring high satisfaction levels.
- Coordinate and track client deliverables, ensuring timely and accurate completion of projects, contracts, and documentation.
- Assist in the planning and execution of events, including logistics, vendor coordination, and on-site management.
- Liaise between sales, marketing, and operations teams to align on client needs and internal capabilities.
- Maintain and update CRM systems with client interactions, sales data, and project statuses.
- Prepare and distribute reports, presentations, and proposals to support sales and client retention efforts.
- Monitor project timelines and budgets, proactively identifying and mitigating potential risks or delays.
- Contribute to process improvements by identifying inefficiencies and proposing solutions.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
- Minimum 2 years of experience in sales coordination, client support, or a similar administrative role.
- Excellent communication and interpersonal skills, with fluency in English (written and verbal).
- Strong organizational and time-management abilities, with a proven track record of managing multiple priorities.
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and CRM tools (e.g., Salesforce, HubSpot).
- Detail-oriented with a problem-solving mindset and a commitment to delivering high-quality work.
- Experience in event coordination or project management is a plus.
- Ability to work independently and collaboratively in a fast-paced, international team.