job description
Are you a detail-oriented professional with a passion for driving sales success? Business Media International Sdn. Bhd. is seeking a proactive Sales Coordinator to join our dynamic team in Bali. In this pivotal role, you will serve as the backbone of our sales department, ensuring seamless operations, exceptional after-sales service, and efficient fulfillment of our commitments.
You will be responsible for coordinating between our internal teams and clients, ensuring that every advertisement, service, or product we promise is delivered with precision and on time. We are looking for someone who thrives in a fast-paced environment, excels at scheduling complex tasks, and maintains a customer-centric mindset at all times. If you are a natural problem solver who enjoys process optimization and team collaboration, we want to hear from you!
Responsibility
- Coordinate and execute post-sales fulfillment processes for all client accounts.
- Plan and maintain a rigorous delivery schedule for advertising assets and media placements.
- Act as the primary point of contact for clients regarding service delivery and account queries.
- Liaise with internal production, design, and finance teams to ensure project alignment.
- Generate and manage sales reports, ensuring data accuracy in our CRM system.
- Monitor campaign timelines and proactively resolve potential bottlenecks.
- Ensure all internal stakeholders and clients are updated on project status milestones.
Qualifications
- Diploma or Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum of 2 years of experience in sales coordination, administrative support, or customer success.
- Exceptional organizational and time-management skills with the ability to juggle multiple deadlines.
- Proficiency in CRM software and Microsoft Office Suite (Excel, Word, PowerPoint).
- Strong communication skills in both written and spoken English.
- Proven ability to work independently while contributing effectively to a team.
- Detail-oriented mindset with a strong focus on quality assurance and process improvement.