job description
Join Clarks, a globally recognized footwear brand, as a Sales Associate at our premier location in IMAGO Shopping Mall, Bali. This is your opportunity to be part of a dynamic retail team, delivering exceptional customer service while promoting our high-quality footwear collections. As a Sales Associate, you will play a key role in driving sales, maintaining store standards, and creating a welcoming shopping experience for our diverse clientele.
At Clarks, we value passion, professionalism, and a customer-centric approach. If you thrive in a fast-paced environment and have a flair for fashion and sales, we’d love to have you on board. Enjoy competitive compensation, employee discounts, and opportunities for career growth within a respected international brand.
Responsibility
- Provide outstanding customer service by greeting, assisting, and advising customers on product selections.
- Achieve and exceed individual and team sales targets through effective selling techniques.
- Maintain a clean, organized, and visually appealing sales floor in accordance with company standards.
- Process transactions accurately using the point-of-sale system and handle cash/credit payments.
- Stay updated on product knowledge, promotions, and inventory to provide accurate information to customers.
- Assist in inventory management, including stock replenishment, merchandising, and cycle counts.
- Handle customer inquiries, complaints, and returns professionally and efficiently.
- Collaborate with the store team to ensure a seamless and positive shopping experience.
Qualifications
- Minimum high school diploma or equivalent; retail experience is a plus.
- Excellent communication and interpersonal skills with a customer-focused mindset.
- Strong sales and negotiation abilities with a passion for fashion and footwear.
- Ability to work flexible hours, including weekends, holidays, and peak retail seasons.
- Basic computer skills and familiarity with POS systems.
- Team player with a positive attitude and willingness to learn.
- Ability to stand for extended periods and lift moderate weights (up to 15 kg).
- Fluency in English; additional languages (e.g., Indonesian, Balinese) are advantageous.