job description
Join BIG Pharmacy Healthcare Sdn Bhd, Malaysia's largest and most trusted pharmacy chain, as we expand our operations into Bali! We are seeking passionate and customer-focused Sales Assistants / Pharmacy Assistants to be part of our incredible journey in delivering exceptional healthcare services.
As a Sales Assistant / Pharmacy Assistant, you will play a vital role in ensuring our customers receive the best possible service and healthcare advice. You will work in a dynamic and supportive environment, where your contributions will directly impact the well-being of our community.
This is a fantastic opportunity to grow your career in the healthcare industry while being part of a team that values integrity, professionalism, and customer satisfaction. If you are enthusiastic about healthcare and enjoy interacting with people, we want you on our team!
Responsibility
- Provide excellent customer service by assisting customers with their healthcare needs and inquiries.
- Dispense over-the-counter medications and provide basic healthcare advice under the supervision of a pharmacist.
- Maintain accurate inventory records and ensure the pharmacy is well-stocked with essential products.
- Process sales transactions efficiently and handle cash and electronic payments.
- Assist in the organization and maintenance of the pharmacy, ensuring a clean and welcoming environment.
- Promote health and wellness products and educate customers on their benefits.
- Collaborate with the pharmacy team to ensure smooth operations and adherence to company policies.
- Participate in training programs to enhance your knowledge of pharmaceutical products and customer service skills.
Qualifications
- Minimum SPM or equivalent qualification; a diploma in Pharmacy or related field is a plus.
- Previous experience in retail, sales, or customer service is preferred.
- Strong communication and interpersonal skills to interact effectively with customers and team members.
- Basic knowledge of pharmaceutical products and healthcare services.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Friendly, approachable, and customer-oriented attitude.
- Willingness to learn and adapt to new challenges in the healthcare industry.
- Fluency in English and Bahasa Indonesia; knowledge of other languages is an advantage.