job description
Join Wow Education International Pte Ltd as a Sales and Customer Service Executive in the vibrant heart of Bali! We’re seeking a self-driven, energetic, and collaborative professional with a passion for building relationships and driving business growth. This role offers the perfect blend of sales strategy, client engagement, and service excellence in a dynamic, international environment.
As part of our team, you’ll play a pivotal role in expanding our market presence, delivering exceptional customer experiences, and contributing to our mission of educational and professional development. If you thrive in fast-paced settings, enjoy solving challenges, and are eager to grow with a forward-thinking company, this opportunity is for you.
Bali’s inspiring work-life balance, coupled with a competitive salary and the chance to make a real impact, makes this an unmissable career move.
Responsibility
- Develop and execute sales strategies to attract and retain clients in the education and corporate sectors.
- Build and maintain strong customer relationships through proactive communication and personalized service.
- Identify and pursue new business opportunities through market research, networking, and outreach.
- Collaborate with cross-functional teams to ensure seamless service delivery and client satisfaction.
- Prepare and present sales proposals, contracts, and reports to stakeholders and management.
- Monitor sales performance metrics and adjust strategies to meet or exceed targets.
- Address customer inquiries, concerns, and feedback with professionalism and efficiency.
- Stay updated on industry trends, competitor activities, and emerging opportunities.
Qualifications
- Proven experience in sales, customer service, or business development, preferably in education or related fields.
- Excellent communication and negotiation skills in English (additional languages are a plus).
- Strong interpersonal abilities with a customer-centric approach.
- Self-motivated, results-oriented, and able to work independently or in a team.
- Proficiency in CRM software, Microsoft Office, and sales tools.
- High willingness to learn, adapt, and grow in a fast-paced environment.
- Bachelor’s degree in Business, Marketing, or a related field is preferred.
- Experience working in international or multicultural settings is advantageous.