job description
Join Infomedia Nusantara as a Sales Advocacy Representative (SAR) - Solo and become a key player in driving customer satisfaction and sales excellence in Bali's dynamic market. This role is perfect for individuals who thrive in customer-facing environments, possess strong communication skills, and are passionate about delivering exceptional service. As an SAR, you will be the primary point of contact for customers, ensuring their needs are met with professionalism and efficiency. This contract position offers a unique opportunity to grow within a leading company while enjoying the vibrant culture of Bali.
At Infomedia Nusantara, we believe in empowering our employees to make a real impact. You will work in a collaborative environment where your contributions are valued, and your growth is supported. Whether you're assisting customers with their inquiries or driving sales initiatives, your role will be pivotal in shaping the customer experience. If you're ready to take the next step in your career and make a difference, we invite you to apply and join our team in Bali.
Responsibility
- Serve as the primary point of contact for customers, providing exceptional service and support.
- Drive sales initiatives and achieve targets through effective customer engagement.
- Assist customers with inquiries, ensuring their needs are met promptly and professionally.
- Collaborate with internal teams to resolve customer issues and enhance the overall experience.
- Maintain accurate records of customer interactions and sales activities.
- Provide feedback to management on customer trends and areas for improvement.
- Participate in training and development programs to enhance skills and knowledge.
- Uphold company values and standards in all customer interactions.
Qualifications
- Proven experience in sales, customer service, or a related field.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a customer-centric mindset.
- Ability to work independently and as part of a team.
- Proficiency in using CRM software and other sales tools.
- High school diploma or equivalent; additional qualifications are a plus.
- Fluency in English and Bahasa Indonesia.
- Willingness to work in a contract role with potential for growth.