job description
Join PT Indobake Mitra Perkasa as a Sales Administrator in the vibrant regions of Bali (Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, Badung) and play a pivotal role in driving customer satisfaction and business growth. This position is ideal for detail-oriented professionals who thrive in dynamic sales environments and are passionate about delivering exceptional service.
As a Sales Administrator, you will be the backbone of our sales operations, ensuring seamless coordination between our team and clients. Your responsibilities will include managing sales orders, maintaining accurate records, and providing top-tier after-sales support to foster long-term customer relationships. This role offers a unique opportunity to contribute to a leading company in the FMCG sector while enjoying the tropical work-life balance Bali has to offer.
We are looking for a proactive individual with strong organizational skills and a customer-centric approach. If you are eager to grow in a fast-paced industry and make a tangible impact, this is the role for you.
Responsibility
- Process and manage sales orders, ensuring accuracy and timely delivery to clients in Bali.
- Coordinate with the sales team to track targets, monitor performance, and prepare regular reports.
- Provide exceptional after-sales service, addressing customer inquiries and resolving issues promptly.
- Maintain and update customer databases, sales records, and inventory logs with meticulous attention to detail.
- Liaise with logistics and warehouse teams to ensure smooth order fulfillment and delivery scheduling.
- Assist in preparing sales forecasts, budgets, and performance analyses to support strategic decision-making.
- Develop and maintain strong relationships with clients through proactive communication and follow-ups.
- Collaborate with marketing teams to execute promotions, campaigns, and customer engagement initiatives.
Qualifications
- Minimum Diploma or Bachelor’s degree in Business Administration, Marketing, or a related field.
- Proven experience (1-3 years) in sales administration, customer service, or a similar role, preferably in the FMCG industry.
- Excellent communication and interpersonal skills in both English and Indonesian.
- Proficiency in MS Office (Excel, Word) and familiarity with CRM or ERP systems.
- Strong organizational and time-management skills with the ability to multitask in a fast-paced environment.
- Customer-focused mindset with a problem-solving approach and a commitment to delivering high satisfaction.
- Ability to work independently and collaboratively in a team-oriented setting.
- Residence in or willingness to relocate to Bali (Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, Badung).