job description
Join Alma Technology, a leading Value-Added Distributor specializing in cutting-edge Security and Networking Solutions, including IT Wired/Wireless Systems, CCTV, and Surveillance technologies. We are seeking a detail-oriented Sales Administrator to support our dynamic sales team in Canggu, Bali. This role is perfect for individuals passionate about technology and eager to contribute to a fast-growing company in the IT distribution sector.
As a Sales Administrator, you will play a pivotal role in ensuring smooth sales operations, maintaining customer relationships, and supporting our sales team with administrative tasks. You will work in a collaborative environment where innovation and efficiency are valued. This is an excellent opportunity to grow your career in the tech industry while enjoying the vibrant lifestyle of Bali.
Responsibility
- Manage and maintain sales records, customer databases, and inventory logs with high accuracy.
- Coordinate with the sales team to prepare quotations, proposals, and contracts for clients.
- Process orders, track shipments, and ensure timely delivery of products to customers.
- Handle customer inquiries, resolve issues, and provide exceptional service to maintain strong client relationships.
- Assist in preparing sales reports, forecasts, and performance metrics for management review.
- Liaise with vendors and logistics partners to ensure seamless supply chain operations.
- Support marketing initiatives by updating product information, pricing, and promotions.
- Maintain compliance with company policies and industry regulations in all administrative tasks.
Qualifications
- Diploma or Bachelor’s degree in Business Administration, Marketing, or a related field.
- Minimum of 2 years of experience in sales administration, customer service, or a similar role.
- Strong organizational skills with the ability to multitask and prioritize workload effectively.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM software.
- Excellent communication skills in English, both written and verbal.
- Basic understanding of IT products, networking, or security solutions is a plus.
- Ability to work independently and collaboratively in a fast-paced environment.
- Attention to detail and a proactive approach to problem-solving.