job description
Join Alma Technology, a leading provider of cutting-edge solutions in the ELV, CCTV, and IT retail industries. We are seeking a detail-oriented Sales Administrator to support our dynamic sales team in Bali. This role is perfect for individuals who thrive in fast-paced environments and are passionate about delivering exceptional administrative support to drive business success.
As a Sales Administrator, you will play a pivotal role in ensuring smooth sales operations, maintaining customer relationships, and contributing to the overall efficiency of our sales processes. If you have a knack for organization, excellent communication skills, and a proactive attitude, we want you on our team!
Alma Technology is committed to fostering a collaborative and innovative work environment. We offer competitive compensation, opportunities for professional growth, and the chance to work with a talented team dedicated to excellence.
Responsibility
- Manage and maintain sales records, customer databases, and internal documentation with high accuracy.
- Coordinate with the sales team to prepare quotes, proposals, and contracts for clients.
- Process orders, track shipments, and ensure timely delivery of products and services.
- Handle customer inquiries, resolve issues, and provide exceptional support to enhance client satisfaction.
- Assist in preparing sales reports, forecasts, and performance metrics for management review.
- Liaise with vendors, suppliers, and internal departments to ensure seamless operations.
- Organize and schedule meetings, appointments, and sales presentations.
- Support the sales team with administrative tasks, including travel arrangements and expense reports.
Qualifications
- Diploma or Bachelor's degree in Business Administration, Marketing, or a related field.
- Proven experience in sales administration, customer service, or a similar administrative role.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM software.
- Strong organizational skills with the ability to multitask and prioritize tasks effectively.
- Excellent communication and interpersonal skills, both written and verbal.
- Detail-oriented with a high level of accuracy in data entry and record-keeping.
- Ability to work independently and collaboratively in a team environment.
- Knowledge of the ELV, CCTV, or IT retail industry is a plus.