job description
Join Epicon Berhad as a Sales Administration Executive in the vibrant heart of Bali! This is your opportunity to play a pivotal role in supporting our high-performing sales team while enjoying the islandâs dynamic work-life balance.
In this position, you will be the backbone of our sales operations, ensuring seamless coordination between teams, clients, and internal stakeholders. Your meticulous attention to detail and organizational prowess will drive efficiency, enhance customer satisfaction, and contribute to the companyâs growth in a competitive market.
Based in Cangguâa hub for digital nomads and professionalsâyouâll thrive in a collaborative environment where innovation meets tropical inspiration. Whether youâre managing critical documentation, processing orders, or resolving client inquiries, your work will have a direct impact on our success.
If youâre a proactive, detail-oriented professional with a passion for sales support and a desire to work in one of the worldâs most sought-after locations, weâd love to hear from you!
Responsibility
- Provide comprehensive administrative support to the sales team, including order processing, invoicing, and contract management.
- Manage and maintain accurate sales documentation, databases, and CRM systems to ensure data integrity.
- Coordinate and follow up on customer requests, inquiries, and complaints, ensuring timely and professional resolution.
- Liaise between sales, logistics, and finance departments to streamline operations and improve workflow efficiency.
- Prepare and distribute sales reports, forecasts, and performance metrics for management review.
- Assist in the preparation of sales proposals, presentations, and client communications.
- Monitor inventory levels and coordinate with supply chain teams to prevent stockouts or delays.
- Organize and schedule sales meetings, client visits, and internal team collaborations.
Qualifications
- Bachelorâs degree in Business Administration, Marketing, or a related field (or equivalent work experience).
- Minimum 2 years of experience in sales administration, customer service, or a similar administrative role.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM software (e.g., Salesforce, HubSpot).
- Strong organizational and time-management skills with the ability to prioritize tasks in a fast-paced environment.
- Excellent written and verbal communication skills in English; additional languages are a plus.
- Detail-oriented with a high degree of accuracy in data entry and documentation.
- Ability to work independently and collaboratively in a team-oriented setting.
- Familiarity with sales processes, order management, and basic financial reporting is advantageous.