job description
Join BEUTEA as a Retail Supervisor at our premier location in SKS City Mall, Bali. In this dynamic role, you will lead a team of retail professionals, ensuring exceptional customer service, maintaining high product standards, and driving operational excellence. This is a fantastic opportunity for a motivated individual with a passion for retail and leadership to grow within a renowned brand.
At BEUTEA, we pride ourselves on delivering top-tier beauty and retail experiences. As a Supervisor, you will play a pivotal role in upholding our brand’s reputation for quality and customer satisfaction. If you are a proactive leader with a keen eye for detail and a commitment to excellence, we want you on our team!
Responsibility
- Oversee daily retail operations, ensuring smooth and efficient store management.
- Lead, train, and motivate a team of retail associates to deliver outstanding customer service.
- Maintain high standards of product presentation, cleanliness, and inventory management.
- Monitor sales performance and implement strategies to achieve targets.
- Handle customer inquiries, complaints, and feedback with professionalism and empathy.
- Ensure compliance with company policies, procedures, and safety regulations.
- Collaborate with management to develop and execute promotional and sales initiatives.
- Conduct regular staff meetings and performance reviews to foster a positive work environment.
Qualifications
- Minimum of 2 years of experience in a retail supervisory or managerial role.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proven track record of achieving sales targets and driving customer satisfaction.
- Ability to work flexible hours, including weekends and holidays.
- Knowledge of retail operations, inventory management, and visual merchandising.
- Proficiency in using POS systems and basic computer applications.
- Passion for the beauty and retail industry.