job description
Join Erajaya, a leading retail and consumer products company, as a Retail Store Supervisor in beautiful Bali! We are seeking dynamic leaders to oversee our store operations across key locations including Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung. This is a fantastic opportunity to grow your career in retail management while enjoying the vibrant culture and lifestyle of Bali.
As a Store Supervisor, you will play a pivotal role in ensuring operational excellence, team development, and customer satisfaction. You will implement and monitor Standard Operating Procedures (SOPs) across recruitment, training, promotions, finance, inventory, and daily operations. Your leadership will drive store performance, compliance, and a positive shopping experience for our customers.
If you are passionate about retail, leadership, and making an impact, we want to hear from you! This contract position offers competitive compensation, professional growth, and the chance to be part of a renowned brand in Indonesia's retail sector.
Responsibility
- Oversee daily store operations, ensuring compliance with company SOPs and policies.
- Lead, train, and develop store staff to deliver exceptional customer service and meet sales targets.
- Monitor and manage inventory levels, stock replenishment, and merchandise presentation.
- Implement promotional campaigns and visual merchandising strategies to drive sales.
- Ensure accurate financial transactions, cash handling, and reporting.
- Conduct regular audits to maintain store standards in cleanliness, safety, and security.
- Resolve customer complaints and escalations professionally and efficiently.
- Collaborate with regional managers to achieve business objectives and KPIs.
Qualifications
- Minimum 2 years of experience in retail supervision or management.
- Strong leadership, communication, and interpersonal skills.
- Proven ability to train and motivate teams to achieve targets.
- Knowledge of retail operations, inventory management, and sales techniques.
- Proficiency in MS Office and retail management software.
- Customer-focused mindset with a problem-solving attitude.
- Willingness to work flexible hours, including weekends and holidays.
- Fluency in English and Bahasa Indonesia is preferred.