job description
Join Olympic Village Enterprises Inc. as a Retail Store Supervisor in Bali and take the lead in managing one of our premier retail locations. This role offers a unique opportunity to oversee daily operations, drive sales performance, and ensure exceptional customer experiences in a dynamic and fast-paced environment. Reporting directly to the Area Sales Manager and VP of Sales & Operations, you will play a pivotal role in shaping the success of our brand in Bali’s vibrant retail market.
We are looking for a motivated and results-driven professional with a passion for retail management, team leadership, and operational excellence. If you thrive in a leadership role and are eager to contribute to a growing company, this is the perfect opportunity for you.
Responsibility
- Oversee daily store operations, including sales, inventory management, and customer service.
- Lead, train, and motivate a team of retail associates to achieve sales targets and performance goals.
- Ensure compliance with company policies, procedures, and retail standards.
- Monitor and analyze sales performance, implementing strategies to drive growth and profitability.
- Manage inventory levels, conduct regular stock audits, and coordinate with suppliers for timely replenishment.
- Handle customer inquiries, complaints, and feedback to maintain high levels of satisfaction.
- Prepare and submit regular reports on store performance, sales trends, and operational metrics.
- Collaborate with the Area Sales Manager to implement promotional campaigns and marketing initiatives.
Qualifications
- Bachelor’s degree in Business Administration, Retail Management, or a related field.
- Minimum of 2 years of experience in a retail supervisory or managerial role.
- Strong leadership and team management skills with a proven track record of achieving sales targets.
- Excellent communication, interpersonal, and problem-solving abilities.
- Proficiency in inventory management systems and retail software.
- Ability to work flexible hours, including weekends and holidays, as required.
- Familiarity with Bali’s retail market and consumer trends is a plus.
- Fluency in English and Bahasa Indonesia is preferred.